Lab at OPM: Researching opportunities to increase diversity in hiring
My Role
Lead researcher and consultant for Design for America and the Lab at OPM.
The Challenge
How might we increase diversity in hiring by leveraging the network of the Lab at OPM and the Alumni + Friends Network of Design for America?
Skills
User Research | Interviewing | Journey Mapping | Synthesis
context
Bringing skill diversity to federal hiring in partnership with the Lab at OPM and Design for America
Design for America published my complete write-up on their website. You can read the project post here.
In a unique project between Design for America (DFA) and the Lab at the United States Office of Personnel Management (Lab at OPM), we conducted a design research study exploring how we could deepen the existing partnership while better supporting both the network of DFA and the hiring needs of the Lab at OPM.
How might we increase diversity in hiring by leveraging the network of the Lab at OPM and the Alumni + Friends Network of Design for America? This project focused on (1) increasing awareness of federal government opportunities and (2) improving success in the hiring pipeline for a more diverse applicant pool.
Image description: MURAL board with snapshot of our process with many post-its and zooming in on our insights.