Image description: Picture of myself - Woman with long brown curly hair wearing a purple blazer and smiling.
Hi, I’m Alexis! I am a design strategist, service designer and innovation consultant using human centered design to research, strategize, and implement new initiatives.
I create innovative programs, products and services while understanding the operations management needed to bring these initiatives into reality. My approach is both strategic and tactical. I enjoy using human centered design to ideate and execute solutions to large, complex problems.
Image description: Two boxes with words, “Building new organizations, programs, and products,” and “Innovating within established organizations.”
I am most excited when working on novel ideas and projects or empowering others to use design methods to create impact. The combination of my human centered design experience and engineering degree gives me the skills and mindset to create innovative products and solutions backed by metrics and data.
Image description: Flat graphic of a woman titled “engineer” with an arrow pointing to another woman with title, “design strategist” above their heads.
I have experience in research + market mapping, design workshop facilitation, design strategy + service design, and product development. I started my career founding a company and moved on to work at a startup developing gaming and pet products. I currently volunteer to help student entrepreneurs understand their customer and plan how to bring their ideas to market.
A few highlights as a designer and consultant…
Built strategic programs including the launch of Design for America’s professional alumni society
Improved customer experience and increasing healthcare access for Medicaid members
Published a Deloitte Insights workforce report after conducting interviews on the skills gap in additive manufacturing education
Facilitated city leaders on design methods to create strategic plans for higher education success
Taught design thinking internationally with Jiang China Design
My breadth of my experience makes me an asset to small teams researching, strategizing, and implementing big ideas.
Services
I partner with organizations of all sizes—from Fortune 1000 companies, to universities and nonprofit organizations.
Skills & Methods*
Service design
Service blueprinting and journey mapping
Rapid-prototyping
Usability testing
Systems thinking
Project management
Cross-functional team collaboration
Entrepreneurship
Leadership
Human centered design
Design strategy
Iterative design
User research
Interviewing
Contextual inquiry
Observation
Market research
Stakeholder mapping
Facilitation and design education
*not an exhaustive list